Surbiton Web Design Terms and Conditions

By placing an order with Surbiton Web Design, you are confirming that you have read and agree to be bound to the terms and conditions given below.


“The client” means the company or individual who is buying a service or services from Surbiton Web Design of Surbiton, Surrey, England.

“The agreement” means the contract between Surbiton Web Design and the client to which these conditions apply.

“The order” means the request by the client for a service provided by Surbiton Web Design.

“Completion of the order” means when the web page(s) or website has been completed and uploaded to a temporary server for the approval of the client.

“Deliverables” means the output of services to be supplied by Surbiton Web Design to the client under the agreement which will be all software, written materials, and media (such as CDs) agreed in the order.


Surbiton Web Design will carry out work only when an agreement is made by completion of an order form or signing of the quotation form by the client.

Surbiton Web Design reserves the right to decline orders. Any orders that Surbiton Web Design believes would be offensive to the general public or to any religious groups will be declined.

Web Design & Development Service

Clients must be over the age of 18 years.

The process of the order is conducted under the terms of the Surbiton Web Design service guarantee.

A deposit of 25% of the total cost of the order is required with any project before design work is started.

The website, associated graphics and any programming code remain the property of Surbiton Web Design until all outstanding monies have been paid to Surbiton Web Design.

Surbiton Web Design cannot take responsibility for copyright infringements caused by materials provided by the client. Surbiton Web Design reserves the right to refuse the use of copyrighted materials if the client is unable to supply sufficient proof of granted permission to use such materials

The client must agree to make available to Surbiton Web Design all materials needed to complete the website as soon as is reasonably possible and within a set deadline.

Surbiton Web Design will not in anyway use materials provided by the client other than for the sole purpose of content construction (either built into a ‘static’ web page or contained within a database-driven content management system) for the agreed website or websites for that client.

Surbiton Web Design excludes itself from all and any liability for loss or damage to client’s materials which is out of Surbiton Web Design’s control.

On completion of the order, the deliverables will be uploaded to a temporary server for the client’s approval. Upon the client’s approval, the final balance of payment is then due. All payments must be by cheque made payable to “Surbiton Web Design” in pounds sterling. Once the cheque has been cleared, Surbiton Web Design will then supply the deliverables, i.e. the web page(s) or website will be uploaded to the client’s web hosting service and other materials described in the order will be supplied.

Any web page or complete website designed and developed by Surbiton Web Design (not the actual website content) is copyright and cannot be reproduced without prior written consent. Any computer scripts or software (unless stated as unique to the order) remain the copyright of Surbiton Web Design and may only be reproduced following prior written consent.